Technical Curriculum Developer

Essential Job Functions:

Learning Strategy & Needs Analysis

• Determine effective ways to educate customers, partners, and employees on the platform aligned with product roadmap and business goals
• Conduct interviews and learning needs assessments to identify knowledge gaps and training requirements
• Partner with stakeholders and SMEs to gather content and define course specifications

Instructional Design & Content Development

• Design and develop engaging learning experiences using adult learning principles
• Create instructor-led, virtual, eLearning, self-paced, and microlearning content
• Develop job aids, guides, videos, simulations, infographics, and recorded materials
• Translate complex technical and AI concepts into easy-to-understand training content
• Use storytelling and visual design to enhance learner engagement and retention

Technology & AI Integration

• Integrate AI-powered tools to accelerate content creation and personalize learning paths
• Develop AI-driven simulations for real-world scenario-based practice
• Utilize authoring tools like Articulate 360, Captivate, Camtasia, SnagIt, and ScreenFlow
• Work with LMS platforms and web conferencing tools (Zoom, WebEx, etc.)
• Incorporate multimedia elements (audio, video, interactions, games, role-plays)

Curriculum & Program Management

• Lead end-to-end planning, design, and development of training programs
• Develop global curriculum for onboarding, manager enablement, technical training, and AI literacy
• Manage instructional design projects from concept to implementation
• Ensure scalability, quality assurance, and learner impact
• Handle delta updates to courseware for each platform release

Collaboration & Enablement

• Collaborate with cross-functional teams and subject matter experts
• Deliver train-the-trainer sessions for internal instructors
• Contribute to certification exams and assessments (MCQs, scenarios, practical tests)
• Address feedback and continuously improve course materials
• Support organizational transformation and technology adoption

Measurement & Continuous Improvement

• Incorporate assessments and measurements into learning programs
• Track learner performance and training effectiveness
• Refine content based on feedback and analytics

Qualifications:

Technical Skills

• 25 years hands-on experience with platform
• 25 years Instructional Design/eLearning experience in IT or Software Development
• Knowledge of Web Technologies (HTML, XML, Angular, Bootstrap, JavaScript, Web Services)
• Experience in SaaS environments
• Proficiency in MS Office (Word, Excel, PowerPoint)
• LMS and virtual learning tools experience

Design & Project Skills

• Rapid content development and quick turnaround delivery
• Graphic design skills (icons, templates, visuals)
• Strong project management and coordination abilities
• Measurement-driven training design

Personal Attributes

• Creative, flexible, and dependable
• Strong collaboration and communication skills
• Passion for learning technology and innovation
• Ability to simplify complex technical topics