Technical Consultant – Hospital IT & Clinical Infrastructure

Job Title

Job Description

Key Responsibilities:

Network, Virtualization, Server & OS/AD Management

• Manage LAN/WAN infrastructure including VLAN configuration and multicast networking

• Configure and maintain VMware ESXi hosts and virtual machines

• Installation & maintenance of HPE ProLiant DL380 servers

• RAID configuration, firmware updates, and hardware health monitoring

• Windows Server installation, patching, and performance optimization

• Active Directory administration (User/Group management, GPO, Domain services)

• Ensure infrastructure security, uptime, and compliance

KPIs:

• ≥ 99% Network & Server Uptime

• ≥ 99% VM Availability

• 95%+ incidents resolved within SLA

• 100% patch compliance

• Zero major security or domain failures

HL7 & Healthcare System Integration

• Implementation and troubleshooting of Health Level Seven (HL7 v2.x) interfaces

• Management of ADT (Admission, Discharge, Transfer) workflows

• Integration of Laboratory (ORM/ORU) and ABG systems with HIS/EMR

• HL7-based integration of Patient Monitors with central monitoring systems and HIS/EMR

• Ensure real-time transmission of vital parameters (HR, SpO₂, BP, RR, etc.) via HL7 messages

• Integration of Ventilators & ABG machines through HL7/device gateways

• Monitor inbound/outbound HL7 message flow (MSH, PID, OBR, OBX segments)

• Troubleshoot message parsing errors, delayed data, and patient ID mismatches

• Coordinate with OEMs and hospital IT teams for interface deployment

KPIs:

• ≥ 98% HL7 message delivery success rate

• Zero critical patient-data transmission failures

• Interface deployment within agreed timelines

• HL7 issues resolved within SLA

Incident Management, Documentation & Governance

• Perform Root Cause Analysis (RCA) for major incidents

• Maintain updated network diagrams and system documentation

• Ensure adherence to IT security and hospital IT policies

KPIs:

• 100% RCA submission for critical incidents

• Audit compliance score ≥ 95%

• Documentation updated within defined timelines

You're the right fit if:

How we work together
We believe that we are better together than apart. This is an office-based role which means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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