Technical Associate - Software asset management (SAM) Engineer
Genpact
0 - 3 years
Noida
Posted: 17/12/2024
Job Description
Responsibilities
Experience with managing IT Software Asset Management (SAM) program using SAM tools (FlexNet Manager Suite, FlexNet Manager for Engineering Applications, Flexera SAAS Manager).
Collaborate with IT Vendor to ensure they:
o Monitor, audit, and advise on software license compliance using FlexNet Manager Suite, FlexNet Manager for Engineering Applications, Flexera SAAS Manager SAM tools.
o Maintain an accurate inventory of all assets using appropriate Flexera SAM tools.
o Manage in-scope asset data throughout the device lifecycle.
o Input, maintain, update, track, and report on in-scope assets throughout the asset lifecycle, from acquisition to retirement.
Working experience with tools, services, and processes to identify current and emerging software asset life cycle costs and risks to the organization.
Optimize the software licenses within organisation on basis of functionality, usage, business unit, etc.
Manage production of software asset life cycle management status reporting, metrics and benchmarks to ensure that software asset life-cycle-related data required by stakeholders is gathered and shared appropriately.
Help coordinate the organization's response to software audit or license validation requests, in consultation with the relevant stakeholders.
Understand software titles to be managed by Vendor with associated entitlement documentation for all in scope titles throughout the Term.
Building and maintaining relationships across many different functions and organization levels and engage other teams to drive cross functional efforts.
Collaborate with peers and team to achieve the overall IT strategic SAM plan.
Good interpersonal skills to Interface directly with functional leadership, key partners, and Ops teams working as a business partner to evaluate, simplify, and improve business processes. This includes providing clear plans, program deck status and leadership communication.
Lead team of experts working various projects, ensure shift planning as per client requirements, Leave & Appraisal management, etc and drive team operations
Build up software title repository of authorized and unauthorized software with company and enforce movement of unauthorized from the company IT environment.
Accountable and responsible for Software request portals for employee and affiliates (Vendor emp) are processed within SLA (assessment, procurement, assignment)
Able to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus)
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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