Technical Associate, Database
Genpact
0 - 3 years
Hyderabad
Posted: 9/3/2024
Job Description
Responsibilities
• Extensive hands-on experience in Install, configure standalone and HA envs, database migrations from lower to higher versions, Database Backup & Recovery and Performance Tuning
• Good experience on Database development and programming, primarily responsible for design, program, develop and implement database systems
• Experience in implementing and managing database clustering and HA/DR systems.
• Ability to diagnose problems and triage/resolve issues across various tiers (application, network, database, server, or storage tiers)
• Analyze, solve, and prepare RCA for production outages. Debug and troubleshoot database system failures and provide solutions quickly
• Implementation experience on database maintenance plans, including rebuilding/reorganizing indexes, integrity checks and improve database performance, slow running queries / processing
• Perform infrastructure service implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation
• Work with various product/application teams across the company
o Understand the product architecture
o Identify and suggest areas for proactive alerting/monitoring mechanisms
o Suggest/Develop methods for better debugging, optimizing and quickly addressing issues
o Update runbooks with latest trouble shooting guidelines (for monitoring alerts, server restarts, CPU, disk and memory related issues etc) and ensure they are maintained up to date
o Monitoring the Service Now ticketing queue and other ticketing queues.
o Work on request and catalog tasks. Follow runbooks to resolve incident tickets
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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