Technical Account Representative (TAM) - Oracle Cloud Infrastructure (OCI)

Our Ideal Candidate: 

Our ideal candidate will typically be expected to demonstrate the following attributes:

• 15+ years of experience in cloud infrastructure with strong exposure to customer relationship management.
• Expertise in Oracle Cloud Infrastructure (OCI) architecture, components, and services.
• Hands-on knowledge of AWS, Azure, GCP, and experience with IaaS/PaaS solutions across these platforms.
• Proven ability to design and implement scalable, secure cloud architectures including complex network designs.
• Professional certifications in OCI, AWS, Azure, or GCP (preferred).
• Extensive experience with cloud migration, lift-and-shift strategies, and third-party system integrations.
• Strong background in enterprise architecture, with the ability to align business, application, and technology layers.
• Proficiency in assessing existing IT landscapes and documenting technical requirements with a business-centric view.
• Capability to build, secure, and manage cloud environments while ensuring compliance and governance.
• Exceptional customer-facing skills, with a track record of managing enterprise accounts, resolving issues, and driving long-term value.

Your Qualifications: 

We are seeking a seasoned professional with over 15 years of experience in cloud infrastructure and customer management. The ideal candidate should possess deep expertise across multiple cloud platforms, with a strong focus on Oracle Cloud Infrastructure, and demonstrate the ability to lead cloud migrations, build secure environments, and maintain strategic customer relationships.

Cloud Infrastructure Expertise

• Deep understanding of Oracle Cloud Infrastructure (OCI) architecture and components.
• Proficient in other cloud platforms such as AWS, Azure, and GCP.
• Hands-on experience with Oracle or other cloud IaaS/PaaS solutions and services.
• Skilled in designing and implementing cloud architectures including network design
• Cloud Architecture certifications (OCI, AWS, Azure, or GCP) preferred.

Migration & Integration

• Strong experience in cloud lift-and-shift, workload migration, and third-party integrations.
• In-depth knowledge of Oracle infrastructure and legacy-to-cloud migration strategies.
• Proven experience in enterprise architecture, with a holistic view of business, application, and technology layers.

Technology Analysis & Documentation

• Ability to assess existing technology landscapes and application workloads.
• Strong understanding of end-to-end technology workflows that support business operations.
• Skilled in capturing and documenting detailed technical requirements from stakeholders.

Cloud Environment Build & Security

• Proficient in building and configuring secure cloud environments and automation processes.
• Solid grasp of underlying infrastructure that supports enterprise applications, with emphasis on security and compliance.
• Experience in implementing governance controls, security best practices, and monitoring tools.

Customer Governance & Relationship Management

• Demonstrated ability to manage enterprise-level customer relationships.
• Act as the primary point of contact for customer engagements, ensuring satisfaction and trust.
• Understand client goals and align technology solutions to drive business outcomes.
• Collaborate with cross-functional teams to resolve issues, share updates, and ensure customer success.
• Conduct strategic planning sessions with key stakeholders.
• Strong multi-tasking skills with the ability to remain composed in high-pressure environments.
• A collaborative team player with a willingness to learn new technologies and continuously upskill.
• Excellent organizational, interpersonal, and communication skills.

Diversity and Inclusion:
An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Career Level - IC5