Technical Account Representative - Oracle SaaS product (ERP, SCM)

Our Ideal Candidate: 

Our ideal candidate will typically be expected to demonstrate the following attributes:

• Good functional knowledge in Oracle SaaS product (ERP, SCM)
• Good awareness of various AI features for Oracle Cloud Applications (SCM, ERP)
• Understanding of Functional & Technical  architecture landscape
• Should have a strong customer facing skills
• Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. 
• Excellent team player, willing to learn new technologies
• Strong organization skills, detail oriented & communication skills. .
• University degree, with post graduate technical or management qualifications or other relevant experience. 
•  ITIL Foundation Certification in IT Service Management
• Experience with implementation and support of Oracle SaaS ERP, SCM Applications, including at least 2 full cycle projects
• Fusion ERP, SCM Certification preferred

Your Qualifications: 

The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams.  High commitment with his/her customers is must.   

The role will be based out of Bangalore/NCR/Mumbai