Tech Engineer - ServiceNow

Your role

Are you passionate about Service Management and Platform? Do you want to do contribution to the development and evolution of the strategic Platform? Are you motivated to work in a complex, global environment where ideas are valued, and effort is appreciated? We are looking for a ServiceNow Developer to join our team and help us to
• developing and handle ITSM Products and Other Core Modules of the platform like SecOps and IRM in ServiceNow of UBS
• work as L3 and perform development in ServiceNow Platform with Agile methodology
• providing solutions and performing development for different ServiceNow Platform Applications with ensuring that technical solutions and development adheres to defined elite standards to improve the customer experience and minimize impact on the support teams
• identify solutions for identified issues during development via open-source com-munity, liaising with vendor, and collaborating with engineers
• develop using best practices and standards; write code with performance in mind and drive automation wherever possible
• propose alternative solutions to a problem whilst working collaboratively with other team members
• design and develop solutions with self-service in mind

Your team

You will join the Service Management Technology and Platform crew in Technology Inventories Data & Reporting Services alongside 400 colleagues globally. TIDRS offers a best-in-class and cost-effective Service Management Technology, IT Asset Management, and Data Platform Ser-vice for the global bank. Service Management Technology and Platform is responsible for delivery of Service Management requirements for all platform-based capabilities and delivery of consistent and high-quality solution engineering services according to organizational needs.

Your expertise

• 3-7 years of relevant ServiceNow Development experience and In-depth understanding of the ITIL framework
• experience Enterprise Operational Tools/Processes (Incident management Problem, Change management, Knowledge management etc)
• experience working with Business Rules, Client Scripts, UI pages, UI Actions, Script Includes, ACL, UI Script and other major components of ServiceNow Development, which also includes development of Scoped Application in ServiceNow Platform
• proficient in Java script and hands on technical expertise in ServiceNow Integration with 3rd Party applications
• experience of Test Driven development with knowledge of ServiceNow Automated Testing Framework
• strong Technical background in building scalable, complex solutions in ServiceNow
• experience in building effective relationship with both product and outsourcing vendors and has ability to convey complex technical information both to engineers and senior leaders as well as non-technical customers and to articulate a business case to influence and drive strategy
• understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all back-grounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work