Tech Delivery & Op Excellence Lead
Accenture
5 - 10 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Work with project and sales team as subject matter experts to ensure appropriate application of delivery and operational excellence methods, processes and tools. Understand how to deliver value to clients, and commercial competency to apply methods or certifications appropriately.
Must have skills : Governance Risk Compliance (GRC)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Any Degree
Key Responsibilities: Delivery Assurance specialists work with the service delivery organization and other compliance related functions to help 1: Perform and supervise audits/reviews to assess risks in IO service environment 2: Manage risk in service delivery to an acceptable level 2: Increase the level of awareness of and compliance with policy/process related matters 3: Support successful completion of various external compliance certification programs/internal compliance assessments 4: Introduce continual improvement including lessons learned from matters requiring intervention. 5: This successful candidate for this role will be a member of a dedicated team operating a Controls and Compliance function, which will perform audit style reviews of IO Services outsourcing engagements covering compliance matters and operational service management and service delivery good practice. Technical Experience: 1: Minimum three to four years experience in Auditing principles and practices 2: Minimum three to four years experience in Infrastructure Services 3: Contract Management / Service Reporting 4: Risk management or assessment 5: Stakeholder management 6: Good to have Certifications-CISA/ISO-27001 Lead Auditor/ITIL certification/PPSM and awareness of ISO 20000/CRISC/CISSP/CISM/CIPM/CIPT/CIPP/SOC1/SOC2 awareness, BCM ISO 223001 Professional Attributes: 1: Good communication 2: Teamwork 3: Problem Solving Capabilities 4: Work Planning and Management 5: Quick Learner 6: Eager to take on responsible task 7: Dedicated and Focused Educational Qualification: 1: MBA-Information Security/ IT 2: BE/B-Tech with CS/IT/related domain 3: BSc- IT Additional Information: (i.e., travel, overtime %): 1: Occasional within country travel 2: Flexibility in working hours
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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