Team Member - Escalation
Kotak Securities
0 - 0 years
Kota, Mumbai
Posted: 4/22/2025
Job Description
- Working towards resolution of customer concerns and closing loop with customers
- Attending to cases from USK Desk / MD’s Desk / Other Senior Management of the Organization
- Liaise with Department / Division Heads and be a customer advocate in resolving the cases
- Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us
About Company
Kotak Securities, a part of Kotak Mahindra Bank, is a leading stock broking firm in India. It provides a wide range of investment services including equity, derivatives, mutual funds, and IPOs. The company is known for its digital platforms and robust research offerings.
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