Team Member - Customr Service-Product-Support-Service - Non Branch Banking
Kotak Mahindra Bank
2 - 3 years
Vadodara
Posted: 14/10/2025
Job Description
Need to handle Loan customer request/queries/complaints raised through walk in/email/ phone
Has minimum 2-3 years of customer handling experience
Has to interact with loan customer and need to do end to end resolution of their queries
Ensure quality and TAT is maintained whilst closing service request
Cross sell
Team player
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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