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Team Member - Customr Service-Product-Support-Service - Non Branch Banking

Kotak Mahindra Bank

2 - 3 years

Vadodara

Posted: 14/10/2025

Getting a referral is 5x more effective than applying directly

Job Description

Need to handle Loan customer request/queries/complaints raised through walk in/email/ phone

Has minimum 2-3 years of customer handling experience

Has to interact with loan customer and need to do end to end resolution of their queries

Ensure quality and TAT is maintained whilst closing service request

Cross sell

Team player

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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