Team Member - WBG HO / IPO / CIP - Customer Service

Kotak Mahindra Bank

5 - 10 years

Mumbai

Posted: 02/03/2025

Getting a referral is 5x more effective than applying directly

Job Description

KMBL - Wholesale Banking - Team Member - Operations (WISE)

Grade: M3/M4| Location: Hyderabad I Job ID: 165074

Job Role

·Handling Account Opening, Account maintenance, Term deposit requests, CMS setup documentation (new clients/modification for existing clients),escrow accounts creation, handling CMS client queries etc, through client interaction.

·Ensuring delivery of quality service to clients

·Ensuring customer requests/queries are attended to and resolved within TAT

·Coordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM,

·LCC, BSG, IT etc. to speed up customer requests and resolve issues

Job Requirements

•Should have knowledge about Nodal Account/ Escrow Account

•Ability to work under pressure in a dynamic environment

•Should have eye for detail & be meticulous

•Strong communication (Oral and Written) & Networking Skills

•

Application

•KMBL Employees: Click Here to apply.

Step 1: Remove the default location.

Step 2: Enter the Job Code and search.

•For other Kotak Group Companies: Please send in your application to lekhram.vishwakarma@kotak.com

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

Team Member - WBG HO / IPO / CIP - Customer Service

Kotak Mahindra Bank

Job Description

About Company

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