Team Member - Retention-HF LOAN AGAINST PROPERTY (LAP)-Sales
Kotak Mahindra Bank
2 - 5 years
Pune
Posted: 02/03/2025
Job Description
- Officer has to call the customers who have placed request for closure of Loan against Property and attempt retention.
- Should be good in convincing the client for Top up .
- 360 degree follow up with CC/channel/ Ops/ sales to control customer attrition
- Keeping Foreclosure volume (SOH) with target.
- Ensure closure of SR within TAT by proper follow up with all stake holders and customers.
- Maintain MIS for all FC activities and outcomes.
- Require candidate who have good knowledge of LAP Product and who can understand customer concerns and can address issues of the client
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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