Team Member - MIS-HOUSING FINANCE-MIS - KMBL
Kotak Mahindra Bank
2 - 5 years
Delhi
Posted: 29/10/2025
Getting a referral is 5x more effective than applying directly
Job Description
- Understand customer concerns and provide tailored solutions to retain them.
- Engage with customers intending to close or transfer their home loans.
- Maintain detailed records of customer interactions and retention efforts.
- Monitor and report on retention metrics and customer feedback.
- Ensure compliance with bank policies and regulatory guidelines.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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