Team Manager - PEX

Job Description- TEAM MANAGER -PEX

• Drive continuous improvement culture through training, coordination and implementation of principles of Lean/Six Sigma in
day-to-day operations in KPO/BPO
• Drive continuous improvement projects as a project lead and
mentor the green belt projects parallelly with
operations/delivery/client
• Well versed with basic and advance project management
methodologies and problem-solving techniques
• Understands and articulates problems/issues in a timely and
accurate manner from the delivery/operations teams
• Prepare business cases, project charters, Automation Assessments
(RPA), Business Requirement Documents, (BRD) and use cases
• Participate in exploring solutions for problems and process
bottlenecks
• Actively contributes to change implementation initiatives on the
floor
• Reports issues related to problems/opportunities to transformation
leaders
• Play pivotal role in executing transformation governance model to
build the continuous improvement culture

Profile of Desired Candidate

Must be certified Black Belt or Green Belt from a reputed certifying
body/organization (e.g. ASQ or equivalent) with excellent command
in Lean/Six Sigma methodology
Must have excellent analytical, presentation & communication skill
Should be a self-starter

Experience 7+ years, Domain- Healthcare, Certification- Lean Six Sigma Black Belt or Green Belt Certification
Industry Type- BPO/Digital Operations
Education UG - Any Graduate - Any Specialization
PG - Any Postgraduate

Job Environment:

· Full-time position working from the office

· Permanent Night shifts (US shift timings)