Team Leader – Sales

Company Description

Online Vacations is a progressive tour and travel company dedicated to creating exceptional travel experiences for its clients. Specializing in leisure holidays, corporate travel, group tours, and MICE (Meetings, Incentives, Conferences, and Exhibitions) , the company delivers end-to-end travel solutions through a team of experienced travel professionals.

With deep expertise in the tourism and hospitality sector , Online Vacations focuses on personalized service, competitive pricing, and seamless execution. The company strives to create meaningful value and memorable travel experiences by leveraging strong industry knowledge and operational excellence.

Role Description

This is a full-time, on-site role for a Team Leader Sales based in Navi Mumbai .

The Team Leader will be responsible for leading and managing a sales team within the Tour & Travel industry , ensuring achievement of sales targets for holiday packages, hotels, flights, ferries, and travel-related services .

Key responsibilities include team supervision, sales strategy execution, lead management, performance monitoring, and customer relationship management . The role requires hands-on leadership, strong destination and product knowledge, and the ability to drive conversions in a fast-paced travel sales environment.

Key Responsibilities

• Lead, guide, and motivate a team of travel sales executives .
• Drive sales for holiday packages, customized itineraries, hotels, and travel services .
• Monitor daily leads, follow-ups, and conversions from multiple channels.
• Support team members in closing high-value travel bookings.
• Ensure accurate communication of itineraries, pricing, inclusions, and policies to customers.
• Analyze sales performance and implement strategies to improve productivity and revenue.
• Maintain high standards of customer service and post-booking support.

Qualifications & Requirements

• Mandatory: Proven experience in the Tour & Travel Industry (OTA, Travel Agency, DMC, or Hospitality Sales).
• Minimum 36 years of sales experience , with 12 years in a team leadership role within travel sales.
• Strong team management and leadership skills .
• Excellent sales, negotiation, and customer service abilities .
• Strong verbal and written communication skills .
• Ability to analyze sales data, conversion ratios, and team performance.
• Familiarity with CRM systems, travel portals, and booking processes .
• Willingness to work on-site in Navi Mumbai in a target-driven environment.

Why Join Online Vacations

• Work with a growing and recognized travel brand .
• Attractive performance-based incentives.
• Leadership growth opportunities.
• Exposure to diverse travel products and destinations.