Exp.- 2 years of experience in cold calling & 1 year in team handling.

Job Description

Be responsible for meeting and exceeding the city-level targets along with your

own OKRs.

- Be responsible for continuously developing a team of agents into fantastic

relationship executives.

- Be responsible to ensure that key productivity metrics like dialed calls, MQLs of

each team member is achieved.

- Be responsible to assess the leads pipeline of each city you are responsible for

and prioritize call tasks accordingly, ultimately ensuring that the active leads

bucket is fully utilized.

- Be responsible for leading and closely tracking experiments / pilots, if any, that

are run time to time.

- Take responsibility for real-time call queue management in order to ensure

hygiene of input metrics.

- Be responsible for schedule adherence of each & every individual within the

team.

WHO YOU ARE

- Proven pre sales / inside sales experience

- Track record of over-achieving targets

- Strong phone presence and experience outbound/telesales calling

- Experience in driving productivity & performance metrics goals

- Experience working with Salesforce.com or similar CRM

- Excellent verbal and written communications skills

- Strong listening and presentation skills

- Ability to multitask, prioritise, and manage time effectively

- Graduation / Post Graduation or equivalent

- Display a high level of professionalism, integrity, and maturity.

- Understanding of home interiors domain will be an added advantage

Team Leader- Pre Sales