Team Leader

Job Purpose

The Team Leader will be responsible for leading and managing a team of Risk Intelligence Researchers/Analysts focused on the curation of high-quality, timely, and accurate content for the World-Check database. This role involves ensuring operational excellence, driving team performance, enabling talent development, and collaborating closely with stakeholders to support strategic objectives for the Asia region.

Key Responsibilities

Operational Delivery

• Oversee day-to-day operations of the content research and curation team to ensure timely and accurate delivery of outputs.
• Ensure adherence to quality standards, process SLAs, and compliance requirements.
• Monitor workload distribution, manage resource planning, and address capacity constraints proactively.
• Use data and metrics to track performance, identify trends, and drive process improvements.

People Leadership

• Lead, coach, and motivate a diverse team across geographies to achieve individual and team goals.
• Conduct regular 1:1s, performance reviews, and feedback sessions; develop Individual Development Plans (IDPs).
• Promote a culture of accountability, excellence, and continuous learning.
• Champion diversity, inclusion, and employee well-being.

Stakeholder Management

• Act as a key point of contact for internal stakeholders including Quality Assurance, Sales, Proposition, Product, and Technology teams.
• Support customer query resolution by ensuring the research aligns with customer needs and compliance expectations.
• Represent the team in global and regional forums and communicate team performance updates effectively.

Change and Innovation

• Identify and drive initiatives to improve process efficiency, automation, and risk mitigation.
• Encourage a growth mindset within the team and foster innovation by challenging the status quo.
• Implement best practices and standard operating procedures across all Asia locations.

Governance and Reporting

• Ensure compliance with internal policies, audit requirements, and external regulatory standards.
• Prepare and present operational reports, dashboards, and insights to senior leadership.
• Support and coordinate audits, risk reviews, and business continuity planning.

Key Skills & Qualifications

• Bachelor's degree in a relevant field (e.g., Business, Law, Political Science, International Relations).
• Flexibility for Shifts
• 5+ years of experience in operations, financial intelligence, AML/KYC, or related domains, with 2+ years in a leadership role.
• Strong understanding of financial crime risk, sanctions, PEPs, and adverse media screening.
• Proven ability to manage teams across multiple locations.
• Excellent interpersonal, communication, and stakeholder engagement skills.
• Analytical mindset with proficiency in reporting tools and operational metrics.

Desirable Attributes

• Certification in AML, Compliance, or Risk (e.g., ACAMS, ICA).
• Experience with World-Check or KYC / Similar products.
• Demonstrated ability to lead in a dynamic, fast-paced, and global environment.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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