Team Leader - Implementation

Position: Team Leader HRMS & Payroll (Middle East)

Experience: 57 years

Location: Bangalore

Employment Type: Full-time

About greytHR

greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless Hire-to-Retire solutions powered by AI-driven analytics to enhance employee experience.

Trusted by CFOs, loved by CHROs, and Great Place to Work Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As Indias leading HRMS provider, greytHR is rapidly expanding across Middle East (MEA) and SEA markets with world-class, Made-in-India software.

About the Role

We are looking for a Product Implementation Consultant with hands-on experience in Middle East payroll implementation and strong understanding of regional statutory and compliance requirements. The role involves end-to-end HRMS & payroll implementation for ME clients up to Go-Live, ensuring accurate configuration, compliance, and smooth client transition.

Key Responsibilities

• Participate in requirement gathering sessions with Middle East clients for HRMS & Payroll implementation.
• Configure HRMS modules including employee master, leave, attendance, claims, and payroll aligned to ME country rules.
• Configure Middle East payroll components such as earnings, deductions, overtime, EOSB (End of Service Benefits), gratuity, leave encashment, and statutory deductions as applicable.
• Support data migration of employee details, balances, and historical payroll data.
• Ensure payroll configuration complies with Middle East labor laws (UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, etc., as applicable).
• Validate payroll outputs and statutory calculations including WPS, EOSB, tax/social insurance (where applicable).
• Prepare test cases, support UAT, and resolve payroll configuration or calculation issues.
• Conduct system walkthroughs and provide basic payroll & system training to client teams before Go-Live.
• Coordinate with internal product, support, and project teams to ensure timely delivery and issue resolution.
• Maintain proper implementation documentation and support smooth Go-Live handover.

Required Skills & Qualifications

• Bachelors degree in HR, Business Administration, IT, or a related field.
• 25 years of experience in HRMS / Payroll implementation with Middle East payroll exposure.
• Hands-on experience in ME payroll processing or implementation, with good understanding of labor laws and compliance.
• Strong knowledge of end-to-end payroll lifecycle including processing, compliance, reporting, and Go-Live support.
• Practical experience working with HRMS / Payroll systems.
• Proficiency in MS Excel and data handling.
• Strong analytical, problem-solving, and client-handling skills.
• Ability to manage client-facing discussions and payroll-related queries confidently.

Good to Have

• Experience in multiple Middle East countries payroll (UAE, KSA, Qatar, Oman, Bahrain, Kuwait).
• Exposure to SEA payroll (Singapore, Malaysia, Philippines, Vietnam) will be an added advantage.
• Experience with WPS files, payroll integrations, and third-party systems.
• Background in payroll outsourcing, SaaS HRMS products, or product implementation roles.