Job Summary
We are seeking a dedicated and experienced Team Lead - HC with 5 to 7 years of experience in Accounts Receivable Provider Calling and Revenue Cycle Management. The ideal candidate will oversee the daily operations of the team ensuring efficiency and accuracy in all processes. This role requires working from the office during night shifts with no travel required.
Responsibilities
Lead the team in managing accounts receivable processes to ensure timely and accurate financial transactions.Oversee provider calling activities to maintain effective communication and resolve any issues promptly.Ensure compliance with revenue cycle management protocols to optimize financial performance.Monitor team performance and provide regular feedback to enhance productivity and accuracy.Develop and implement strategies to improve accounts receivable processes and reduce outstanding balances.Coordinate with other departments to streamline operations and improve overall efficiency.Provide training and support to team members to ensure they are well-equipped to perform their duties.Analyze financial data to identify trends and areas for improvement in revenue cycle management.Prepare and present reports on team performance and financial metrics to senior management.Ensure all activities comply with company policies and industry regulations.Address any escalated issues or disputes related to accounts receivable and provider calling.Foster a positive and collaborative team environment to achieve common goals.Utilize technical skills to manage and optimize accounts receivable software and tools.
Qualifications
Possess a strong understanding of accounts receivable processes and best practices.Demonstrate expertise in provider calling and effective communication techniques.Have in-depth knowledge of revenue cycle management and its impact on financial performance.Exhibit excellent leadership and team management skills.Show proficiency in using accounts receivable software and tools.Display strong analytical and problem-solving abilities.Maintain a high level of accuracy and attention to detail.Have excellent organizational and time management skills.Be capable of working effectively during night shifts.Demonstrate the ability to train and support team members.Possess strong report preparation and presentation skills.Ensure compliance with company policies and industry regulations.Foster a collaborative and positive team environment.
Certifications Required
Optional - Certified Revenue Cycle Specialist (CRCS) Certified Accounts Receivable Professional (CARP)
