Job Summary
We are seeking a dedicated Team Lead for our Life and Annuities Insurance division with 6 to 10 years of experience. The ideal candidate will have strong technical skills in MS Office and domain expertise in New Business Life and Annuities Insurance. This role involves leading a team to ensure efficient operations and delivering high-quality results.
Responsibilities
Lead a team of professionals in the Life and Annuities Insurance division to achieve operational excellence.Oversee the processing of new business applications and ensure compliance with industry standards.Provide guidance and support to team members to enhance their skills and performance.Collaborate with cross-functional teams to streamline processes and improve efficiency.Monitor and analyze key performance indicators to identify areas for improvement.Develop and implement strategies to enhance customer satisfaction and retention.Ensure accurate and timely reporting of team activities and performance metrics.Conduct regular team meetings to discuss progress challenges and opportunities.Facilitate training sessions to keep the team updated on industry trends and best practices.Address and resolve any issues or conflicts within the team promptly and effectively.Maintain up-to-date knowledge of Life and Annuities Insurance products and regulations.Utilize MS Office tools to create reports presentations and documentation.Foster a positive and collaborative team environment to drive success.
Qualifications
Possess a minimum of 6 years of experience in Life and Annuities Insurance.Demonstrate strong technical skills in MS Office including Excel Word and PowerPoint.Have domain expertise in New Business processes within the insurance industry.Exhibit excellent leadership and team management abilities.Show proficiency in analyzing data and generating actionable insights.Display effective communication and interpersonal skills.Be adept at problem-solving and conflict resolution.Have a proactive approach to continuous improvement and innovation.Demonstrate the ability to work collaboratively with cross-functional teams.Maintain a customer-centric mindset and focus on delivering high-quality results.