Team Lead
Policybazaar.com
5 - 10 years
Gurugram
Posted: 10/12/2025
Getting a referral is 5x more effective than applying directly
Job Description
Responsibilities :
- Candidates must have experience into handling a good team size and must be aware about his KRAs and KPIs.
- Candidate must be from Outbound Voice Process .
- Candidate should have strong knowledge of Attrition, Shrinkage and Manpower calculation.
- Candidate must have experience of 1.5+ years on the same designation.
- Candidate should be aware of Dialer / Tele sales / Lead Generation / Lead distribution / Tracking Team Target / Implementing Sales strategies.
- Lead and manage a team of telesales representatives, ensuring seamless operations and timely delivery of SLAs while maintaining high levels of employee and customer satisfaction.
- Monitor and drive day-to-day sales targets (B2C Sales), ensuring that all team members meet or exceed performance expectations.
- Oversee daily team activities, set clear goals, and develop call strategies for executives in collaboration with clients.
- Ensure that the team maintains the agreed standards in relation to job assignments and performance metrics.
Qualifications - Must be Graduate
Preferable Candidate- Must have a team size of 10-15 people
Required Skills - B2C Sales, Tele sales, Inside Sales, Outbound sales process, Team Handling, People management
Pay range and compensation package - Upto 7.5 LPA
Interested candidates can share their updated CV at or WhatsApp at
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