Team Lead

About the company

Lexitas is a high growth company. The Company is built on a belief that having strong personal relationships with our clients, and providing reliable, accurate and professional services is the driving force of our success.

Lexitas offers an array of services including local and national court reporting, medical record retrieval, process service, registered agent services and legal talent outsourcing. Our reach is truly national as well as international.

Lexitas is a MNC Company that has set up a subsidiary in Chennai, India Lexitas India Pvt. Ltd. This Indian company will be the Lexitas Global Capability Center, helping build a world class IT development team, and over time serve as a Shared Services hub for several of the corporate functions.

For More Information - https://www.lexitaslegal.com

This is a Full-Time Job located in Chennai, India.

Summary

The Team Lead for the Electronic Records Delivery Team (ERD) will lead daily operational activities for all electronic documents and Custodian Portal traffic across the Lexitas

Records Division. This position is responsible for collaborating with onshore ERD leadership to coordinate the day-to-day runningof assigned ERD teams.

Essential Functions

• Lead team members in meeting team goals and metrics and monitoring team member productivity.
• Communicate with onshore ERD leadership on daily records received, ERD needs, and backlogs.
• Monitor and assist with workflow for all ERD inboxes and portals to ensure they are cleared out daily.
• Proactively assist with process improvements to become more efficient and effective in executing the ERD vision.
• Download and review reports and send feedback to team members as needed.
• Review performance by gathering, analyzing, and interpreting data and metrics.
• Assist with recruiting, training, and development of the team.
• Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.
• Other duties as assigned.

Competencies, Skills and Abilities:

Lexitas expects employees to model and conduct themselves according to the Lexitas Core Values. Employees are expected to deliver Service Excellence with a spirit of Positivity and Integrity. We embrace Innovation and an Entrepreneurial

mindset to keep improving, while always treating others with Respect. We thrive on Teamwork, while celebrating Diversity and the unique strengths each person brings. These values shape our culture and fuel our commitment to exceptional service.

• Proficiency in Microsoft Office products required
• Demonstrated leadership in teamwork, special projects, and complex assignments
• Must be a positive team player and be able to communicate respectfully with team members
• Excellent organizational skills
• Deadline-oriented and ability to multi-task
• Self-motivated team player with the ability to work independently on special projects and complex assignments
• Excellent written and verbal English communication skills
• Ability to communicate professionally with all levels of personnel in a large organization.

Education / Experience:

• Associates degree and/or equivalent experience
• One or more years in Operations and Management experience
• 1 year or more experience in the legal service industry is a plus
• Experience working in multi-function, multi-geography environment preferred.
• Experience collaborating with team members remotely.
• Proven experience designing, building, and managing discrete and/or end-to-end processes.