Team Lead

About the Company

We are a leading technology company dedicated to providing innovative solutions in secured networking environments. Our mission is to enhance connectivity and security for our clients while fostering a culture of collaboration and excellence.

About the Role

The senior profile requires 8+ years of experience with advanced troubleshooting and customer support in secured networking environments.

Responsibilities

• Experience with advanced troubleshooting and customer support in secured networking environments
• Working knowledge of ITIL processes
• Relevant experience and solid expertise in:
• Networking and routing protocols (RIP, OSPF, SD-WAN)
• Cisco Catalyst Center
• Cisco LAN switches (Access + Core)
• Cisco Wireless controllers
• Cisco Access Points
• Cisco ASA
• Cisco ISE

Qualifications

• 8+ years of experience in relevant fields
• CCNP/CCIE certification required

Required Skills

• Excellent communication skills
• Should be ready to work in 24*7 shifts (including night shift)
• Should be ready to work from Bangalore location

Preferred Skills

• Good to have experience with:
• Fortigate Firewall
• Fortianalyzer
• Fortimanager

Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.