Team Lead - Healthcare

About Analytix:

Businesses of all sizes are faced with a rapidly changing competitive environment. Companies that possess both the ability to successfully navigate obstacles and the agility to react to market conditions are better positioned for long-term success. Analytix Solutions helps your company tackle these types of challenges. We empower business owners to confidently make informed decisions and positively impact profitability. We are a single-source provider of integrated solutions across multiple functional areas and disciplines. Through a combination of cross-disciplinary expertise, technological aptitude, and deep domain experience, we support our clients with efficient systems and processes, reliable data, and industry insights. We are your partner in strategically scaling your business for growth

Website- Small Business Accounting Bookkeeping, Medical Billing, Audio Visual, IT Outsourcing Services (analytix.com)

LinkedIn : Analytix Solutions: Overview | LinkedIn

Analytix Business Solutions (India) Pvt. Ltd. : My Company | LinkedIn

Job Details:

Experience Range-5 to 8 Years

Location- Ahmedabad

Shift Time- 5.30 PM to 3 AM

Primary Responsibilities:

• Ensure clients SLA is met including service delivery, timely report and quality control
• Create reports to update the company on teams progress
• Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
• Listen to team members' feedback
• Ensure effective communication with the client on project & the issue faced by the client is resolved
• Should lead by example
• Develop a strategy the team will use to reach its goal

Required Competencies:

• Typing skill with accuracy & good email etiquettes.
• Proven experience working as a Client Servicing Executive.
• Proficiency in Microsoft Excel.
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Strong leadership & mentoring skills.
• Able to juggle multiple responsibilities at one time.
• Strong Analytical background.
• Strong knowledge of Healthcare vertical in RCM space.
• Keen eye for process quality improvement
• Exceptional customer service skills.