Team Lead-Customer 360 and Customer Life Cycle Management-RL Ho & Support-Divisional Head
Kotak Mahindra Bank
5 - 10 years
Mumbai
Posted: 06/12/2024
Job Description
Skills and Experience desired
- Very strong analytical capabilities, finds joy in working with unstructured data and translating into insight
- Ability to deconstruct translate data into real-life personas and use cases
- Ability to ask questions
- Ability to drive and get work done through channel partners
- Ability to experiment and fail fast but learn in the process and move ahead
- Convincing and negotiation skills
- Finds joy in a start-up type environment with a bias for action
- Background in product management essential (industry no bar)
- Background in customer management, CLCM preferred (industry no bar)
- MBA / Equivalent from a reputed institute
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).