Team Lead
Amazon
5 - 10 years
Lucknow
Posted: 11/19/2024
Job Description
JD for TL:
At Amazon, we strive to be Earth’s most customer
- centric company where people can find and discover anything they want to buy online.
We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
Every day we solve complex technical and business problems with ingenuity and simplicity.
We’re making history and the good news is we’ve only just begun
Job Title: Team Lead (TL)
Location: Bangalore
Summary:
Amazon is a highly data driven company highly passionate about its customers.
In this context it is vital to ensure the customers always get their orders on time and with quality.
The processes at the FCs are largely manual involving large numbers of associates.
One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
· Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
· Responsible for shift quality and associated action plans
· Preparing and implementing training and development plans for associates
· Conduct a 4M and 5S audit for the respective work stations on a daily basis
· Stand
- in for Area Manager
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Experience managing teams
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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