Team Lead - Pre Sales

Job Title: Team Lead Pre Sales

Industry: Real Estate

Location: Pune

Experience: 23 years as a Team Lead (Pre Sales)

Qualification: Graduate / MBA (Marketing preferred)

Job Summary

The Team Lead Pre Sales will be responsible for managing and guiding the pre-sales team to generate and qualify leads, ensure timely follow-ups, and convert inquiries into site visits. The role requires strong people management skills, CRM handling, and coordination with the sales team to achieve project-wise targets.

Key Responsibilities-

Team Management

• Lead, mentor, and monitor the performance of the pre-sales executive team.
• Allocate leads, set daily targets, and ensure adherence to calling standards.
• Conduct regular team reviews, training sessions, and performance feedback.

Lead Management & Coordination

• Manage inbound and outbound leads generated through digital, walk-ins, channel partners, and marketing campaigns.
• Ensure timely lead qualification, follow-ups, and appointment scheduling.
• Coordinate with the sales/site team for site visit scheduling and closures.

CRM & Reporting

• Ensure accurate and up-to-date data entry in CRM systems.
• Track lead status, follow-up efficiency, site visit ratios, and conversion metrics.
• Prepare daily, weekly, and monthly MIS reports for management.

Process & Quality Control

• Maintain call quality standards and customer experience benchmarks.
• Monitor scripts, response time, and lead handling effectiveness.
• Implement process improvements to increase conversion rates and reduce lead leakage.

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• Work closely with marketing, sales, and channel partner teams to align on campaigns and lead flow.
• Provide feedback to the marketing team on lead quality and campaign effectiveness.

Required Skills & Competencies

• Strong team handling and leadership skills.
• Excellent communication and interpersonal abilities.
• Hands-on experience with CRM tools (Salesforce, Zoho, or similar).
• Target-driven mindset with strong analytical and reporting skills.
• Ability to work in a fast-paced, deadline-driven environment.