Team Lead, ATS,Middle Mile
Amazon
5 - 10 years
Ludhiana
Posted: 3/16/2025
Job Description
Amazon – where builders can build! We’re looking for a smart, customer
- obsessed innovator and owner to join our Operations Team
Purview of a Team Lead (06 month FTC)
Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form.
She/he should be able to come up with process improvements drive them through completion.
Responsibilities include, but are not limited to
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
· Developing and/or referring to performance metrics to drive team performance and business results.
· Identifying the business impact of trends and making data backed decisions.
· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
A day in the life
Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form.
She/he should be able to come up with process improvements drive them through completion.
Responsibilities include, but are not limited to
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
· Identifying the impact of trends and making data backed decisions.
Basic Qualifications
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English
- 1+ years of manufacturing or customer
- facing environment experience
Preferred Qualifications
- Experience in an operational role
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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