TCS Hiring for Desktop Support - Noida

TCS

5 - 10 years

Delhi

Posted: 20/05/2025

Job Description

Key skills:

• In Depth and proven experience of Client Operating

systems like Windows 10/11 to MCP certification

level

• In Depth and proven experience in handling Microsoft

365 apps-based environment

• Excellent knowledge of GPO related troubleshooting,

along with GPO management

• Excellent knowledge of Browser Policies

Management

• Good knowledge of MDM (Modern Device

Management) via Hybrid model

• Good knowledge of MacOS

• Good knowledge of Privilege Access Management

• Excellent Client Level Networking/TCP

• Troubleshooting (DHCP, DNS, 802.11x), VPN

• Excellent knowledge of PC Hardware, especially Dell

models of Latitude/OptiPlex/Precision range

• HP Network printers and managed print servers, HP

JetAdmin

• L1 support for Audio/Video and meeting room

equipment

• Excellent Communication skills

Experience required: • ITIL Foundation certified, Ideally ITIL

Incident/Problem Practitioner

• 6+ years of experience within a large complex IT

department/organisation

• Ability to understand the Business from an user

perspective. Remains visible to customers as the

face of IT to listen to their concerns and share as

needed

• Proactively takes responsibility, owns any issues

arising and follows through to resolve them (get the

required result)

• Has Made customer-oriented decisions and shares

great stories of exceptional customer service

• Ensure that problems are logged, investigated,

resolved and closed within agreed timescales.

Complete data analysis to identify focus points for

problem resolution based on customer impacts and

documenting RCA’s

• Proven focus and ability to Identify and drive through

Service Improvements and Incident Reduction

Location

NCR

Job Function

IT INFRASTRUCTURE SERVICES

Role

System Administrator

Job Id

361962

Desired Skills

Desktop | EUC

Desired Candidate Profile

Qualifications : BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

TCS Hiring for Desktop Support - Noida

TCS

Job Description

About Company

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