Talent Acquisition Lead

The Talent Acquisition Lead will be responsible for driving end-to-end contact centre recruitment for Denave. This role requires a strategic mindset, strong stakeholder management skills, and the ability to design and execute hiring strategies aligned with business growth.

Job Responsibilities

Talent Acquisition Strategy & Planning

• Develop and execute recruitment strategies to attract top talent across sales, technology, operations, analytics, and specialist functions.
• Partner with business leaders to understand hiring forecasts, workforce planning, and capability gaps.

End-to-End Recruitment Ownership

• Lead full cycle hiring: sourcing, screening, assessment, interviews, evaluation, negotiation, and onboarding coordination.
• Build and maintain strong talent pipelines for niche and tough-to-fill roles.

Stakeholder Management

• Act as a trusted advisor to hiring managers on hiring strategy, market intelligence, and talent insights.
• Manage escalations, align hiring priorities, and ensure seamless communication.

Market Intelligence & Talent Insights

• Track talent availability, competitor hiring trends, compensation benchmarks, and evolving skill requirements.
• Recommend innovative sourcing channels and hiring methodologies.

Skills & Competencies Required

• 7+ years of experience in Talent Acquisition, this is an Individual Contributor role, talent will be responsible for managing the entire gamut of recruitment.
• Excellent stakeholder and senior leadership engagement.
• Prior experience in hiring for outsourcing, consulting and sales services environment is required.
• Strong expertise in midsenior hiring across sales, operations and specialized roles.
• Experience with data-driven hiring, dashboards, and recruiting analytics.
• Ability to manage high-volume and niche hiring simultaneously for sales ecosystems.