Talent Acquisation Specialist

About Giggso

Giggso is a US-basedAIOps / MLOpsplatform dedicated to helping support teams significantly improveMean Time To Detect (MTTD)andMean Time To Resolve (MTTR), while reducing operational costs and ensuring compliance. We automate operations using cutting-edgeAI, ML, and Blockchaincomponents to provide a secure governance system for businesses.

Key Responsibilities

As our Talent Acquisition Specialist, you will be pivotal in scaling our teams acrossIndia and the United States. A significant part of your role will involve navigating the complexities of US staffing and employment compliance.

I. Global Full-Cycle Technical Recruiting (India & US)

• End-to-End Recruitment:Own the entire technical recruitment lifecycle for a variety of roles, includingSoftware Engineers, DevOps, Data Scientists, Product Managers, and AI/ML Specialists, from initial job brief through offer negotiation and onboarding.
• Strategic Sourcing:Develop and execute multi-faceted, creative sourcing strategies (e.g., LinkedIn Recruiter, specialized job boards, industry events, social media, and internal referrals) to build a robust, diverse, and qualified candidate pipeline in both geographies.
• Exceptional Candidate Experience:Serve as an ambassador for Giggso, ensuring a positive, transparent, and highly engaging candidate experience that clearly reflects our unique startup culture and values.
• Stakeholder Partnership:Act as a trusted partner to hiring managers in India and the US, defining role requirements, setting recruitment expectations, and providing data-driven, timely updates on hiring progress.

II. US Staffing & Employment Compliance

• US Employment Expertise:Maintain an up-to-date, in-depth understanding ofUS employment types(e.g., W2, 1099, C2C, Permanent Hire) and their associatedlegal, tax, and contractual restrictions/implicationsfor both onshore and offshore hiring.
• Compliance Integration:Ensure all US-based recruitment processes and vendor engagements adhere strictly to relevant labor laws and compliance requirements.
• Contract Negotiation:Lead negotiations with candidates and US staffing vendors on employment contracts, rates, and benefits, ensuring legal compliance and alignment with Giggsos compensation structure.

III. Vendor Management & Staffing Operations

• Global Vendor Strategy:Identify, vet, and onboard external staffing agencies and third-party vendors, with a strong focus on those specializing inniche US and India IT talent.
• Performance & SLA Management:Establish and monitor clearService Level Agreements (SLAs)andKey Performance Indicators (KPIs)for all vendors (e.g., quality of submissions, time-to-fill, interview-to-offer ratios). Report performance to stakeholders.
• Cost Control:Conduct detailed negotiations on placement fees, conversion rates, and contractual terms to ensure maximum cost-effectiveness and strict adherence to the recruitment budget.
• Process Optimization:Standardize and streamline the vendor submission and tracking process across both regions, maintaining a highly organized and auditable vendor management database/system.

Qualifications & Skills

• Experience:3+ yearsof progressive experience in end-to-end technical IT recruitment, ideally within a high-growth startup or fast-paced technology environment.
• US Staffing Mandate:Demonstrable, hands-on experience and a strong working knowledge of US staffing requirements, including different employment classifications (W2, 1099, C2C) and the related contractual and compliance nuances.
• Vendor Management:At least1 yearof direct experience managing, negotiating with, and evaluating the performance of external staffing/recruitment agencies.
• Communication & Influence:Exceptional verbal and written communication skills with the ability to build immediate rapport, influence stakeholders, and negotiate effectively across different cultural contexts.
• Education:Masters degree in Human Resources (Full-time program is mandatory).