T&T_Customer_Manager_Adobe Campaign Classic
Deloitte
5 - 10 years
Mumbai
Posted: 23/06/2025
Job Description
Your potential, unleashed.
Indias impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
The team
DCM is about much more than just the numbers. Its about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so youre always ready to act ahead. Learn More about DCM.
Your work profile:
As a Manger in our DCM:AMC Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
Desired qualifications:
8+ Years of experience in working within the development and project team to provide technical development skills for Adobe Campaign Platform
Own Technical architecture of Adobe Campaign implementation and ongoing support to implement new requirements.
Design schemas, campaigns, technical workflows and design integration with other data sources like CRM
Design integration with custom channels & real time emails
Understand FDA and recommend Adobe Campaign architecture.
Project governance and help prioritize the requirements.
Contribute to best practice to manage performance and scalability.
Own the quality of work being produced is off the highest standard.
Provide estimation and the accuracy of development estimates.
Define deployment methodologies for Adobe Campaign platforms.
Strong understanding of relational database and data modelling
Strong understanding of HTML, CSS & JavaScript
Integrating Adobe Campaign with other Adobe Experience Cloud products
Integrating Adobe Campaign with mobile app for push notifications
Should have good communication skills and have handled client interaction.
Location and way of working:
Base location: Bengaluru
This profile involves required occasional travelling to client locations OR this profile does not involve extensive travel for work.
Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.
Your role as a Manager:
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Senior Executive across our organization must strive to be:
Inspiring - Leading with integrity to build inclusion and motivation.
Committed to creating purpose - Creating a sense of vision and purpose.
Agile - Achieving high-quality results through collaboration and Team unity.
Skilled at building diverse capability - Developing diverse capabilities for the future.
Persuasive / Influencing - Persuading and influencing stakeholders.
Collaborating - Partnering to build new solutions.
Delivering value - Showing commercial acumen
Committed to expanding business - Leveraging new business opportunities.
Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
Managing change - Responding to changing environment with resilience
Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
How youll grow
Connect for impact.
Our exceptional team of professionals across the globe are solving some of the worlds most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead.
You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.
Drive your career.
At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyones welcome entrust your happiness to us.
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Heres a glimpse of things that are in store for you.
Interview tips
We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area youre applying to. Check out recruiting tips from Deloitte professionals.
About Company
Deloitte is a global professional services firm that provides a wide range of services, including audit and assurance, consulting, tax, risk management, and financial advisory. With a presence in over 150 countries and a network of member firms, Deloitte serves clients across various industries, helping them solve complex business challenges, improve operations, and innovate. Known for its expertise in management consulting, technology solutions, and strategy, Deloitte is one of the Big Four accounting firms and is recognized for its commitment to quality, integrity, and making an impact in the marketplace.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).