System Sales Specialist

What you will be doing:

Support post-merger integration activities for newly acquired businesses, including data migration, process alignment, and system onboarding (Salesforce, Ironclad, and related tools).

Conduct and coordinate UAT for system migrations and enhancements, with a primary focus on Salesforce and Ironclad. Identify issues, document findings, and partner with technical teams to drive resolution.

Document change management processes, including process flows, training materials, and communications to ensure smooth adoption of new systems and processes on internal wikis and knowledge bases.

Provide daily support to Sales leads for M&A, assisting with project tracking, issue resolution, and coordination of integration tasks.

Drive initiatives forward by tracking deliverables, following up with stakeholders, and ensuring accountability for project milestones.

Identify process gaps and recommend improvements to enhance operational efficiency and data integrity.

Assist the sales team in day to day operations through our sales ops help queues in order to drive business forward.

What you will need for this role:

1-2 years of experience in sales operations, sales systems, business operations, or a related field; experience with M&A integration is a plus.

Hands-on experience with Salesforce (required); experience with Ironclad or other contract lifecycle management tools is strongly preferred.

Demonstrated experience in UAT, system migrations, or process improvement projects.

Strong documentation skills, with the ability to create clear process flows, training guides, and change management materials.

Excellent project management and organizational skills; able to manage multiple priorities in a fast-paced environment.

Strong communication and interpersonal skills; able to work effectively with stakeholders at all levels.

Analytical mindset with attention to detail and a drive for process optimization.

Collaborative, team-oriented approach with a positive attitude and creative problem-solving skills.