System Development Manager-III, Amazon Pay
Amazon
5 - 10 years
Bengaluru
Posted: 4/15/2025
Job Description
If you love solving the deepest tech problems, enjoy working with all types of customers from around the world, love variety, this job has it all in spades.
You will be required to deeply understand technology landscapes, and evaluate the use of new technologies.
You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay.
You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms.
We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo.
We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience.
We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability.
You will be working on security initiatives and are responsible to drive and implement solutions from security perspective including but not limited to building tools, implementation of strategic initiatives within engineering teams, driving and governance of security processes.
Key job responsibilities
The role offers an opportunity to tackle complex technical challenges, work with diverse customers worldwide, and engage in a dynamic, varied work environment.
You will be required to deeply understand the technology landscape and evaluate the use of new technologies.
As an influential member of the team, you will collaborate with peers and senior leaders to define and refine the standards for operational excellence across JP Payment Products.
You will consistently address abstract issues spanning multiple functional areas, driving your team to pursue scalable improvements across other teams, services, and platforms.
Key job responsibilities
• You independently manage a team of engineers.
You are able to hire, develop, and promote engineers.
• You establish a roadmap and successfully deliver partnering effectively with customers and stakeholders
• You define clear goals and objectives.
• Your team has an effective engineering process and consistently delivers results with minimal defects and disruption.
• You communicate ideas effectively, both verbally and in writing, to all types of audiences.
• You work successfully with customers, leaders, and other engineering teams.
• You define metrics to measure team progress, customer experience, solution quality, and operational excellence.
• Your team has customer engagement mechanisms, adheres to SLAs, and effectively manages operations.
About the team
Amazon Pay’s mission is to be the most preferred way for Amazon customers to pay, no matter where they are paying.
We deliver experiences that bolster the trust customers already hold for Amazon.
We consistently improve our product to drive differentiated convenience and value customers expect from Amazon, with features that Amazon can deliver for our customers better than anyone else.
We are a start
- up within one of the world’s largest companies, embracing a “how might we?” mindset in front of any obstacle we face to scale.
Basic Qualifications
.
Bachelor's degree in Computer Science, Engineering or related technical field
· 8
- 10 years’ experience in software development, testing or support engineering
· 5+ years of technical lead experience
· 5+ years in hiring, developing and evaluating performance of engineers
· Hands on experience in Perl/Shell scripting, C/C++/Java, SQL queries and Linux commands
Preferred Qualifications
.
You can solve problems at their root, stepping back to understand the broader context
· You have experience in influencing other teams internally and externally to deliver the right solutions for the end customers
· You have experience in defining metrics for larger, more complex projects and productivity
· You have experience in understanding the needs of both business and end customers and translating them into right solutions
· You have the art of making your team a great place to work and grow
· You display energy and initiative in solving problems
· You demonstrate appropriate quality and thoroughness
· You act with personal integrity at all times
· You have experience in end to end tools development
· You have demonstrated skill and passion for problem solving and operational excellence
· You possess the ability to understand, troubleshoot and describe complex technical processes and issues
· You have clear and effective communication & documentation skills
· Technical support experience is a definite plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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