System Administrator

Role: SCCM_INTUNE_MDM

Experience:8-10 years

Location: Chennai

Mode of interview: Walkin Interview

Responsibilities

Enrolling new mobile devices into the MDM system, tracking their location, and maintaining a detailed inventory of all company-issued devices.

Security Policy Enforcement:

Implementing and managing security policies like password complexity, device encryption, remote wipe capabilities, and application restrictions to protect sensitive data on lost or stolen devices.

Application Management:

Distributing, updating, and removing applications on mobile devices, ensuring only approved apps are installed.

Configuration Management:

Setting up device configurations like network settings, email accounts, and access controls for different user groups.

Compliance Monitoring:

Regularly checking devices for compliance with company security policies and industry regulations.

Remote Troubleshooting:

Diagnosing and resolving device issues remotely, including software updates, application conflicts, and connectivity problems.

User Support:

Providing technical support to employees regarding mobile device usage and troubleshooting basic issues.

Reporting and Analytics:

Generating reports on device usage, security risks, and compliance status to identify potential issues and inform decision-making.

Patch Management:

Ensuring mobile devices receive timely software updates and security patches.

Vendor Management:

Evaluating and managing relationships with MDM software providers to ensure optimal functionality and support.

Important aspects of MDM:

Bring Your Own Device (BYOD):

Managing a mix of personal and company-owned devices while maintaining appropriate security measures.

Endpoint Management:

Integrating MDM with other endpoint management tools to provide a unified view of all devices within an organization.

Automation:

Utilizing automation features to streamline routine tasks like device provisioning and policy updates.