Support Executive
TCS
2 - 6 years
Chennai
Posted: 03/10/2025
Job Description
Location - Chennai
Key Responsibilities:
1. Supplier Enablement & Knowledge Management: Conduct structured onboarding sessions covering platform navigation, catalog uploads, and operational best practices. Create and maintain help guides, reference materials, and documentation to support suppliers self-service.
2. Issue Resolution & Technical Support: Provide hands-on support for platform errors and technical workflows (e.g., catalog uploads, system configurations). Manage and triage JIRA tickets; collaborate with internal teams to ensure timely resolution.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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