Support Engineer III , TDSRE

Amazon

2 - 5 years

Bengaluru

Posted: 3/16/2025

Job Description

Description
Transaction Data Storage Reliability Engineering (TDSRE) team is looking for a Support Engineer to join our team and deliver strategic goals for Amazon eCommerce Storage Technologies (eCST) systems.
This is a great opportunity to join our mission to manage/build tech solutions that empower our customers.
You will be responsible for reducing the operational toil and provide operational support for Sable services and help with critical projects like Sable Data Migration.
If you feel excited by the challenge of setting the course for large company wide initiatives, supporting and managing customer facing products across amazon,enjoy trouble shooting and solving complex problems this may be the next big career move for you.
Key job responsibilities
Maintain software hygiene of the services team owns and supports.
Operational excellence through support of incoming tickets, including extensive troubleshooting.
Keep the compliance risks for the services team owns and support under control.

Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

Preferred Qualifications
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Company

Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.

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