Support Engineer II, CMT, CMT Systems
Amazon
0 - 3 years
Bengaluru
Posted: 28/06/2025
Job Description
Amazon's Pricing team seeks a Support Engineer to build and maintain mission
- critical infrastructure that impacts millions of customers worldwide.
In this role, you will design and maintain scalable infrastructure systems while creating automation solutions for operational and development processes.
The position requires expertise in DevOps engineering, systems administration, network architecture, and software development.
You will collaborate closely with development teams to optimize system performance, analyze complex technical issues, and develop innovative solutions for customer
- facing services.
As a key member of the team, you will gain deep expertise in our system architecture while building solutions that directly impact Amazon's global customer base.
Key job responsibilities
Primary responsibilities encompass resolving operational issues through systematic troubleshooting and diagnosis.
You will develop comprehensive monitoring solutions while managing infrastructure maintenance and configuration.
The role requires tracking and resolving technical challenges across our systems.
You will collaborate with the development team to enhance existing software, automate support processes, and maintain thorough system documentation.
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
Preferred Qualifications
- Experience with AWS, networks and operating systems
- Bachelor's degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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