Supplier Relationship Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role responsibilities:

• Serve as a key liaison within West Asia, ensuring seamless communication and coordination between global supplier relationship strategies and local operational requirements reporting to SD – SCM & Procurement
• Collaborate with the Global Supplier Relationship Manager to deliver comprehensive operational and tactical support for global supplier relationship initiatives, ensuring alignment with organizational objectives and best practices
• Support escalations from the Aravo helpdesk, addressing general internal and external user challenges to ensure smooth system operation and user satisfaction
• Demonstrate attention to detail in processing requests from clients, internal JLL stakeholders, and suppliers, prioritizing accuracy and timeliness to maintain high service standards
• Conduct thorough supplier data due diligence reviews, implementing appropriate actions based on findings to mitigate risks and ensure compliance with company policies and regulatory requirements
• Maintain the integrity of supplier data within the Aravo system, including regular review and revision of contact information, remittance details, compliance status, and payment methods to support efficient supplier management processes
• initiate and manage Aravo workflows to facilitate accurate data mapping across integrated systems, enhancing overall data consistency and reliability
• Perform Vendor Management Cleanup (VMC) activities with precision, applying rigorous due diligence to streamline the supplier database and optimize vendor relationships
• Actively contribute to the Sourcing & Procurement department's continuous improvement efforts by identifying opportunities for process enhancement, proposing innovative solutions, and participating in the implementation of efficiency-driving initiatives

Required Skills and Experience:

• Exceptional written and verbal communication skills, demonstrating the ability to effectively engage with a diverse range of stakeholders, including clients, internal JLL requestors, and suppliers across various levels of seniority
• Proven track record in prioritizing and managing multiple high-priority deliverables within stringent timelines, showcasing strong organizational skills and the ability to meet daily, weekly, and monthly objectives
• Demonstrated aptitude for navigating and resolving complex, ambiguous problems with innovative and effective solutions, exhibiting critical thinking and analytical skills
• Strong attention to detail, particularly in data management and revision processes, ensuring the highest standards of accuracy and data integrity
• Advanced competency in the Microsoft Office suite, including Outlook, Excel, and Teams
• Strong liaising and stakeholder management capabilities
• Ability to relate data for business purpose and able to provide data analytics to support decision making
• Ability to drive and manage small to large medium scale projects
• Understanding of Sourcing & Procurement function and supplier onboarding process

Desired experience and technical skills:

Preferred skills that will provide additional advantage but not must:

• Project management skills
• Proficiency in Aravo supplier onboarding software
• Proficiency in JD, Jaggaer, and Corrigo software systems

Experience Level:

• Total 6 - 8 years’ experience

Academic Qualifications:

• Graduate in science stream
• Any certification course on data management/analytics

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.