Supplier Oversight - Program Management Analyst - C10 - CHENNAI/PUNE

Procurement and Third Party Management (P&TPM) has end-to-end responsibility and accountability to design and ensure proper execution of Citi’s Third Party Management (TPM) policies, standards, and related processes and to Procure optimally from suppliers who provide the greatest value to the organization. P&TPM Supplier Oversight Program focuses on external third parties considered critical to Citi’s businesses and operations firmwide, by providing enhanced oversight, ensuring that Citi gets best value from third party spend and ensuring key risks for these third parties are identified, managed, and remediated.

The Program Management Analyst is a developing professional role. The role will apply specialty area knowledge about third parties to collect, monitor, assess, analyze and/or evaluate data related to supplier oversight and financial risk assessment; Research and interpret factual information and make recommendations; Identify inconsistencies in data or results, define business issues and formulate recommendations on policies, procedures or practices; Produce insightful and actionable reports for senior management and decision makers; Have a good understanding of how the team interacts with others in accomplishing the objectives of the area; Develop working knowledge of industry practices and standards.

Responsibilities:

• Own the end-to-end process of analytics and reporting of supplier dashboards
• Obtain and validate information from suppliers; Develop reports and insights on suppliers for senior management briefings, presentations and events; Validate the quality of output produced and distribute them in a timely manner; Automate the supplier dashboards and drive continuous improvement of process
• Support the periodic governance forums with key suppliers and track actions to closure; Refine the supplier governance framework and identify opportunities to automate and reduce maintenance effort
• Understand and anticipate stakeholder requirements – both internal (Citi) external (Suppliers)
• Eliminate, standardize, simplify, automate work and create reusable tools or accelerators to drive productivity and quality
• Support adhoc data requests from stakeholders

Qualifications:

• 2-5 years of direct, relevant experience in supplier management and/or data analytics, business analysis
• Strong reporting and data analysis skills.
• Proficient in querying languages (e.g., SQL Server, Oracle) and BI tools (e.g., Tableau)
• Proficient in MS PowerPoint, Excel, Word, SharePoint
• Excellent communication and presentation skills, both oral and written, with ability to articulate complex and sensitive issues in a succinct manner
• Experience in working with global, cross-functional teams and navigating large organizations is preferred
• Strong relationship management skills with ability to deepen relationships and build partnerships across the enterprise

Education:

• Bachelor’s/University degree preferred