Supplier Integration and Connectivity

About the Opportunity:
Role: Supplier Integration and Connectivity 
Level: Assistant Manager/ Deputy Manager
Location: Gurugram

About the Function:

The International Hotel Supply team expertly manages the supply portfolio of over 17,000 prestigious hotels across the globe, covering iconic travel destinations such as UAE, Maldives, Sri Lanka, Bali, Thailand, Malaysia, Vietnam, Europe and many others.

About the Role:

This role is a key position within the Alliances team of the International Hotels SBU, serving as a strategic liaison with global supply partners such as Ctrip, Agoda, Booking.com, and Expedia. The incumbent will function as a techno-functional expert, owning the end-to-end execution of high-impact projects related to API integrations and enhancements. As the primary point of contact for strategic API initiatives, this role will drive seamless connectivity, enable scalable solutions, and contribute directly to the growth and competitiveness of our international hotel supply ecosystem.

What will you be doing:

• Manage key partner accounts and actively contribute to driving strategic initiatives that enhance business partnerships and deliver measurable growth.
• Provide data-driven insights and support the execution of multiple projects, working collaboratively with various internal and external stakeholders.
• Take ownership of essential operational processes related to strategic partnerships to ensure smooth and effective delivery.
• Build and maintain MIS and business intelligence reports to track key supply metrics and support decision-making.
• Prepare and deliver clear, impactful presentations combining qualitative and quantitative data for business reviews and stakeholder communications.
• Work closely with supply partners and internal product teams to coordinate and support API integration projects.
• Analyze business functions to define operational goals, gather requirements, and evaluate output formats for improved efficiency.
• Research and benchmark the international travel market to identify potential opportunities for growth and competitive advantage.
• Assist in developing detailed business plans and strategic roadmaps, setting clear milestones to guide execution.
• Collaborate with management to prioritize business needs and ensure alignment with organizational objectives.
• Identify opportunities for process improvements and support initiatives aimed at scaling business operations effectively.

Qualification & Experience

• Masters degree with 4-7 years of professional experience in Sales, Account Management, or Strategic Partnerships preferably in the Travel, Hospitality, or E-commerce domain.
• Demonstrated success in managing multiple high-value partner accounts, with hands-on experience in stakeholder management, cross-functional coordination, and driving strategic initiatives to execution.
• Strong analytical mindset with the ability to synthesize and interpret complex data; proficient in advanced Excel and capable of leveraging SQL and API knowledge for business and technical problem-solving.
• Excellent communication and presentation skills, with a proven ability to craft compelling business narratives and deliver insights to diverse internal and external audiences.
• Self-motivated, high-energy team player with a solution-oriented approach and a solid understanding of global travel market trends, partner ecosystems, and distribution technology.

Key Success Factors for the Role

• Proven ability to operate effectively in cross-functional environments, collaborating seamlessly with Product, Technology, Supply, Finance, Post-Sales teams, and external stakeholders to drive business outcomes.
• Strong strategic acumen with a demonstrated ability to grow and scale key accounts and partnerships, delivering long-term value and alignment with organizational goals.