Supervisor - PROP PRSVN_PROP PRSVN SER

Team Leader/Assistant Manager - Property Preservation

About Us

Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-to-end component-based outsourcing, managing one-off projects to becoming an extension of the customer service or operations team. Our team is built on industry expertise and provides the traction clients need to grow their company.

Equipped with diverse tools, platforms, solutions, and services we strive to work towards our mission to positively impact the financial health of companies by powering in-house processes using top talent, workflow best practices, and progressive technology.

Link -

https://www.gomoder.com/about-moder

Job Overview:

This position is a portion of the end-to-end inspection review, maintenance, and damage management.

Staff review inspections and make determinations, based on investor requirements and Freedom Policy for repairs and following through on the completion of the repairs with vendors.

Roles & Responsibilities

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting monthly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.

Qualification & Experience

Educational qualification and years of experience required in any specific domain/skill for the role

• Basic Degree completion (15 years of education)
• 3 years of US Mortgage experience with 1 year as Team Leader role in Servicing processes/Property Preservation/REO
• Good exposure to MS office (Excel and PPT).