Supervisor Managed Services

Ankura is a team of excellence founded on innovation and growth.

Position Responsibilities 

• Manage multiple teams across operations
• Own delivery for AML/KYC/EDD projects
• Oversee hiring, training, and performance management
• Support client engagement and governance reporting
• Supervise daily activities of analysts and investigators.
• Ensure SLA and KPI adherence across team output.
• Coach and develop junior staff.
• Act as escalation point for complex cases.
• Demonstrates the ability to complete Anti-Money Laundering (AML)/Fraud alert reviews and/or EDD case investigations as needed.
• Monitor and stay current with BSA/AML and OFAC regulatory, industry developments, and best practices.

Requirements

• 7+  years' experience in AML, KYC or EDD with a financial institution, payment-focused company or equivalent and management experience.
• Bachelor's degree in Finance, Economics, or Business, or equivalent work experience. 
• Must be able to work 5 days full-time in our Gurgaon office.

Technical Knowledge and Skills 

• Experience performing blockchain analysis using blockchain tracing technologies such as Chainalysis, Elliptic, TRM Labs, etc.
• Strong leadership and organizational management
• Experience running large operational teams
• Ability to interact with senior stakeholders
• People management and mentoring.
• Ability to prioritize and manage workload distribution.
• Knowledge of AML regulations (BSA, USA PATRIOT Act, OFAC, etc.)
• Experience conducting KYC/CDD/EDD reviews or transaction monitoring alert/investigation reviews.
• Strong understanding of SAR/EDD/QA requirements.
• Leadership in case review and escalation.
• Ability to enforce quality metrics across teams.
• Strong analytical, organizational and communication skills.
• Microsoft Office tools such as Word, Excel, PowerPoint, Access, OneNote, and Teams to execute daily work.

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Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.