Supervisor, Insurance Operations

AccountingOps (Insurance & Retirement)

Role Title: Supervisor, Insurance Operations

Function: Finance
Level: G3 Supervisor

Role Summary:

At McDonald's, we believe that our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best.

McDonalds has an exciting opportunity for a Supervisor, Insurance Operations. This role supports the execution of core insurance operations, including policy administration, claims processing, and premium reconciliation. The Supervisor will oversee estimate calculations in partnership with vendors and actuaries, monitor compliance indicators, and support internal control testing. This position reports to the Manager Accounting Operations (Insurance & Retirement) and manages a team of specialists, playing a key role in maintaining operational accuracy and alignment with enterprise procedures.

The candidate is expected to reside in Hyderabad, India

Key Responsibilities:

• Support execution of core insurance operations by assisting with policy administration, claims processing, and premium reconciliation activities, ensuring alignment with enterprise procedures and regulatory requirements.
• Oversees estimate calculations in collaboration with vendors and actuaries
• Monitor compliance and risk indicators by supporting internal control testing, exception tracking, and remediation efforts in partnership with audit and compliance teams.
• Manage a team of specialists, providing guidance and oversight to ensure accurate and timely execution of tasks
• Drive insurance operations process improvement initiatives to streamline workflows in partnership with Manager, Accounting Operations (Insurance & Retirement)

Knowledge and Skill Requirements:

• Bachelors degree in Accounting, Finance, Business Administration, Insurance, or related field preferred
• Certifications such as CPCU are a plus
• Minimum of 3+ years of experience in insurance operations within a corporate or financial services environment
• Experience managing teams and coordinating with third-party providers
• English Proficiency (written and verbal IRL Level 4)
• Demonstrates analytical thinking and sound judgment
• Adheres to compliance standards and supports governance frameworks
• Coaches and develops team members to achieve performance goals
• Drives continuous improvement across operations
• Executes operational tasks with precision and consistency