Subject Matter Expert-O2C

Cognizant

6 - 8 years

Chennai

Posted: 3/18/2025

Job Description



Job Summary

We are seeking a dedicated Subject Matter Expert-O2C with 4 to 6 years of experience in Finance - Order to Cash. The ideal candidate will have a strong technical background in Order to Cash processes and a good understanding of Accounts Receivable Order Management and Finance & Accounting. This hybrid role requires working in a day shift with no travel requirements.


Responsibilities

  • Oversee the end-to-end Order to Cash process to ensure timely and accurate processing of orders.
  • Provide expertise in Accounts Receivable to manage and resolve any discrepancies.
  • Collaborate with the Order Management team to streamline order processing and improve efficiency.
  • Implement and maintain best practices in Finance & Accounting to support the Order to Cash cycle.
  • Analyze financial data to identify trends and provide insights for decision-making.
  • Develop and maintain documentation for Order to Cash processes and procedures.
  • Train and support team members on Order to Cash systems and processes.
  • Monitor and report on key performance indicators related to Order to Cash.
  • Ensure compliance with company policies and regulatory requirements.
  • Work closely with cross-functional teams to resolve any issues impacting the Order to Cash process.
  • Provide recommendations for process improvements to enhance overall efficiency.
  • Support the implementation of new systems and technologies related to Order to Cash.
  • Maintain a high level of customer satisfaction by addressing any concerns promptly.

  • Qualifications

  • Possess a strong technical background in Finance
  • Order to Cash.
  • Have experience in Accounts Receivable and Order Management.
  • Demonstrate knowledge of Finance & Accounting principles.
  • Exhibit strong analytical and problem-solving skills.
  • Show proficiency in using Order to Cash systems and tools.
  • Display excellent communication and collaboration skills.
  • Have the ability to train and support team members effectively.
  • Maintain a high level of attention to detail and accuracy.
  • Be capable of working in a hybrid work model with a day shift schedule.
  • Ensure compliance with company policies and regulatory requirements.
  • Provide insights and recommendations for process improvements.
  • Support the implementation of new systems and technologies.
  • Maintain a high level of customer satisfaction.

  • Certifications Required

    Certified Accounts Receivable Specialist (CARS) Certified Order to Cash Professional (COCP)

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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