Studio Manager – Operations & Administration

About TAS

The Architecture Story (TAS) is a design-led architecture and interiors studio working across residential, commercial, retail, and hospitality projects. The studio operates in a fast-paced, collaborative environment where clarity, structure, and follow-through are critical to supporting high-quality design work.

Role Summary

The Studio Manager Operations & Administration is responsible for the day-to-day operational functioning of the studio.

This is a non-design, non-technical role that ensures:

- Studio systems are followed

- Information flows on time

- Tools are used correctly

- Teams stay aligned

Key Responsibilities

1. Studio Operations & Administration

- Oversee daily studio operations and office functioning

- Act as the single point of contact for admin, HR, and IT-related matters

- Manage attendance, leave tracking, holiday calendars, and studio policies

- Coordinate office vendors, utilities, subscriptions, AMCs, printers, internet, etc.

- Liaise with IT consultants for email, systems, hardware, and troubleshooting

- Manage onboarding and exit formalities for team members

2. HR & People Operations (Execution Only)

- Maintain employee records and documentation

- Track leaves, permissions, sickness, and WFH requests

- Ensure clarity and consistency in attendance and leave processes

- Act as the first point of escalation for people-related operational issues

- Support founders in maintaining a professional and respectful studio environment

3. Studio Systems & Tools (Zoho Projects)

- Set up and maintain Zoho Projects for all active studio projects

- Ensure tasks, milestones, ownership, and timelines are accurately updated

- Initiate and manage studio-wide time tracking

- Follow up with team members to ensure timely and accurate time entries

- Maintain project dashboards, task lists, and weekly status summaries

- Proactively flag delays, gaps, or non-compliance to founders

4. Operational Discipline & Follow-ups

- Track studio-wide deliverables, internal deadlines, and reviews

- Monitor the status of drawings, documents, and submissions (status tracking only)

- Send reminders, follow-ups, and escalation messages when required

- Coordinate recurring studio rhythms such as:

- Weekly team reviews / Friday presentations

- Internal checkpoints and deadlines

- Ensure meetings have agendas, notes, and clear action items

5. General

- Prepare weekly operations summaries highlighting:

- Pending items

- Risks

- Follow-ups required

What This Role Is NOT

- Not a design role

- Not a project architect role

- Not responsible for technical coordination with consultants

- Not responsible for creative or design decision-making

This role exists to remove friction so design teams can focus on design.

Skills & Experience

- 815 years experience in operations, administration, or coordination roles

- Strong organisational and follow-up capability

- Experience with ERP / CRM / project management tools (Zoho preferred)

- Comfortable handling multiple teams, priorities, and deadlines

- Strong written and verbal communication skills

- Calm, firm, and professional approach to people and processes

- High reliability, ownership mindset, and attention to detail

Reporting Structure

- Reports to: Co-Founders

- Works closely with:

- Project Coordination Engineer

- Design Team

- Accounts team and external consultants