student outreach executive
EThames Business School, Hyderabad
2 - 5 years
Hyderabad
Posted: 18/03/2026
Job Description
Location: Hyderabad
Organisation: EThames Business School
About EThames Business SchoolEThames Business School (EBS) is a forward-thinking institution committed to shaping future leaders through outcome-driven education, industry partnerships, and transformative learning experiences. Our programs combine strong academic foundations with real-world exposure through industry masterclasses, leadership challenges, and professional career pathways.
We are looking for passionate individuals who enjoy interacting with students and helping them discover the right academic and career path.
Role OverviewThe Student Outreach Executive plays an important role in connecting with prospective students and guiding them towards the admissions process at EThames Business School.
This role focuses on initial engagement, lead follow-ups, and coordination with the Admissions Counseling team, ensuring that every student inquiry is handled with care, clarity, and professionalism.
Key ResponsibilitiesStudent Engagement- Contact prospective students who have shown interest in EThames programs through various channels (website, events, campaigns, etc.).
- contact prospective students through cold calling
- Provide basic information about programs, career pathways, and campus opportunities.
- Understand student interests and qualify potential applicants.
- Maintain regular follow-ups with prospective students and parents.
- Ensure timely response to student queries through calls, messages, or email.
- Schedule counselling sessions between prospective students and Admissions Counselors.
- Share relevant lead information with the counseling team for further guidance.
- Maintain accurate records of all student interactions in the CRM or lead management system.
- Track lead status and update progress regularly.
- Assist in outreach for campus events, webinars, career sessions, and student engagement initiatives.
- Support communication with students attending such programs.
- Strong communication and interpersonal skills
- Ability to build rapport with students and parents
- Good organizational and follow-up skills
- Basic understanding of higher education programs
- Comfortable using CRM tools, spreadsheets, and communication platforms
- Bachelors degree in any discipline
- Experience in education counseling, outreach, tele-support, or student engagement will be an advantage
- Energetic and student-friendly personality
- Positive attitude and willingness to learn
- Ability to handle multiple student interactions with patience and professionalism
- Opportunity to work in a dynamic and growing business school environment
- Exposure to innovative education initiatives and industry partnerships
- A collaborative culture focused on student success and professional growth
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