Student Counselling & Outreach Executive

Were Hiring:

Location: Sector 88, Mohali | Hybrid (Full-Time)

AtGradPilots, were on a mission to democratize higher education guidance for students across India. FromAI-powered research tools topersonalized mentor marketplacesanddashboards, were building an ecosystem that gives every student thepower to design their own journey.

Job Description:

As a Student Counselling& Outreach Executive at GradPilots, you will be responsible for:

Calling incoming leads (students/parents) and explaining GradPilots services

Tracking, updating, and managing leads through their entire student journey

Supporting the team to handle enquiries & support customers

Key Responsibilities:

Lead Calling & Follow-Up

Call and counsel incoming student leads

Understand student/parent requirements and recommend suitable GradPilots services

Schedule and coordinate meetings or demo sessions as a consultant

Maintain a high follow-up discipline to convert enquiries to enrolments

Tracking & Reporting

Maintain accurate data of all leads in Google Sheets/CRM tools

Update status regularly (new, in-progress, converted, not interested, etc.)

Share daily/weekly reports on calls, follow-ups, and conversions

Lead Generation Research

Research potential lead sources: schools, coaching centres, online communities, social media, etc.

Work closely with the founder/marketing team to implement outreach experiments

This is anin-person rolebased out ofSector 88, Mohali.

Qualifications:

• 0-1 year experience (or strong interest) in thehigher education sector
• Background inbusiness management, communications, or marketing
• Confident communication in Hindi and English & comfortable in making phone calls and handling objections
• Basic knowledge of Google Sheets/Excel/ Zoho and WhatsApp

Why GradPilots?

• Work directly with thefoundersto build a category-defining ed-tech platform
• Exposure to the higher education and EdTech ecosystem
• Opportunity togrow into leadership rolesas the company scales

Salary:Competitive, based on experience and qualifications.

To apply, send your resume toadmin@gradpilots.com

Be part of a movement to change how students across India discover, plan, and achieve their dreams!