Student Admission Telecaller

Company Description

NIF Global, based in Kothrud, Pune, is a leading institute committed to fostering creativity and excellence in fashion and interior design education. Evolving with the dynamic world of fashion, design, and management, the institute now offers innovative programs, including a BBA in Retail and Design. With NSDC-approved courses designed to meet industry needs, NIF Global provides a blend of flexible online classes, expert mentorships, and structured career-focused education. Students also benefit from lifelong placement opportunities and support, ensuring a successful transition #FromCanvasToCareer.

Role Description

This is a full-time, on-site role in Pune District for a Student Admission Telecaller. The selected candidate will be responsible for reaching out to prospective students, providing details about the institution and available programs, guiding applicants through the admission process, addressing inquiries, and maintaining regular follow-ups. Additional duties include managing and maintaining accurate records of interactions, assisting in resolving queries, and coordinating with internal teams to ensure smooth admission processes.

Qualifications

• Strong communication and interpersonal skills to effectively engage with prospective students and parents.
• Proficiency in telecalling, counseling, and handling inquiries professionally.
• Experience in using CRM tools or other relevant software to maintain and organize data is an advantage.
• Ability to work collaboratively in a team environment and coordinate with different departments.
• Strong organizational and problem-solving skills.
• A proactive and positive attitude coupled with a customer-centric mindset.
• Bachelors degree or equivalent experience in a related field is preferred.
• Prior experience in education, admissions, or client relations is a plus.
• Student Looking for internship (from MBA Background or Design Background) will be preferred