Strategy Manager-CREDIT CARD-Hardship Assistance Unit
Kotak Mahindra Bank
5 - 10 years
Mumbai
Posted: 22/08/2025
Job Description
| Description for Internal Candidates |
Job Role
This role will be handling our Online payment application which is Mobicule.
Activation /Deactivation – Pan India 1400 FOS & 1200 EMPLOYEES
Documentation – Pan India
Training Pan India
Queries / Complaint management
Managing down time
Liaising with BSG for any issues on this payment application.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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